Return and Refund Policy

At Luxora, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a no-questions-asked return policy within 30 days after delivery.

Our Promise:

No Questions Asked: We stand by the quality of our products, but we understand that sometimes things don't work out. That's why we accept returns with no questions asked within 30 days of delivery.

Free Return Shipping: We cover the cost of return shipping for all eligible returns. Shop with confidence, knowing that if the product isn’t right for you, returning it won’t cost you a thing.

How to Initiate a Return:

Contact our customer service team at info@luxora.com to request a return authorization.
Pack the item securely in its original packaging, including all accessories and documentation.
Ship the item back to us using the provided return label.
Once we receive your return, we will process your refund promptly.
Refund Process:

Upon receiving your returned item, we will inspect it to ensure it meets our return criteria.
Once approved, we will initiate a refund to your original method of payment. Please note that it may take several business days for the refund to appear in your account, depending on your bank or credit card issuer.
Thank you for choosing Luxora. If you have any questions or need assistance with your return, please don’t hesitate to contact us.